Accessibility

If you have any questions or special requests, please don’t hesitate to contact the BPA Box Office prior to or during your visit at 206.842.8569. 


ADA

We're committed to ensuring that all our guests have a comfortable and enjoyable experience. For ease of access, we offer designated wheelchair and companion seating in two rows, clearly marked on our ticketing site. To enhance accessibility, we've introduced an elevator service (pending state approval) that facilitates access to Row K for guests utilizing wheelchairs and their companions.

We understand the importance of accommodating all our patrons' needs and encourage those with specific accessibility requirements or special seating requests to inform the Box Office during the ticket purchase process. This enables us to reserve the most suitable seating for you, as these options may not always be immediately apparent on the website. Please know that while we strive to fulfill all special requests, providing us with advance notice greatly assists in our ability to guarantee your accommodations. Your comfort and enjoyment are our top priorities, and we appreciate your cooperation and understanding.


ASSISTED LISTENING DEVICES (ALS)

Experience every note, thanks to our state-of-the-art Magnetic Loop System, made possible by the generous support of the Bainbridge Island Rotary Club. This advanced system directly connects the auditorium's audio to hearing aids and cochlear implants equipped with a Telecoil (T-coil) function, providing crystal clear sound directly to your device.

Here's how to connect:

  1. If your hearing aid or cochlear implant has a T-coil, switch it to the 'T' setting. This may be a button, switch, or setting accessed via a remote control. This setting turns off the device's external microphone, allowing you to receive audio directly from our Magnetic Loop System.

  2. Sit back and enjoy the show! The system will transmit our auditorium's sound straight to your hearing aid or implant. No additional equipment is necessary.

If you're unsure about the T-coil function on your hearing device or how to enable it, we recommend reaching out to your audiologist prior to your visit.

We value your feedback and are dedicated to continually enhancing your experience. After the show, please share your thoughts with our BPA Box Office team. We recognize that everyone's hearing is unique, and your insights are vital in helping us improve.


THE FOUNDERS’ ROOM

Sensory-Accessible Experience

 

The Founders’ Room is a new sensory-accessible space at the Buxton Center. Patrons now have the option to view performances in this calm, comfortable, and adaptable space. The Founders’ room is open for patrons to use as they require during performances, and can also be reserved in advance if you choose. To reserve the Founders’ Room, purchase a ticket for each attendee in our general seating area, then notify our box office by phone or email of your preference to access the Founders’ Room. You may also contact the Box Office to arrange both at the same time.

Please note, patrons who have reserved the space are not obligated to use it. Both your seats in the main auditorium and the Founders' Room will be available for you to use as you choose. Your experience, your choice. During performances when the Founders' Room is reserved, it will not be available for open use. Please contact our Box Office to enquire about availability.


SERVICE ANIMALS

Service animals that qualify under the Americans with Disabilities Act are always welcome at BPA. Service animals must be leashed or harnessed at all times and must also remain quiet for the courtesy of our actors and patrons. Please alert the Box Office at the time of ticket purchase if you intend to bring a service animal so that we may ensure that proper seating is reserved for you.


OPEN DOORS

Bainbridge Performing Arts is pleased to offer an “Open Doors” program. Free and reduced-cost tickets to most events are available to community members in need through our partner Helpline House thanks to grants from BCF, the Mabee Family Foundation, and the Alder Fund at the Bainbridge Community Foundation. Please contact the BPA Box Office at 206.842.8569 or Helpline House to reserve tickets today


INCLEMENT WEATHER

In the event of inclement weather, performances will be canceled at the discretion of the production crew to ensure the safety and comfort of our performers and patrons. While we are unable to provide refunds for weather-related cancellations, ticket holders for any canceled performances will be welcome to join us on another date of their choice.


FIND LOCAL LODGING

Find Local Lodging on Bainbridge Island at www.destinationbainbridge.com